Equip Your Customer Service Team with Real-Time Insights
Deliver exceptional support, upsell opportunities, and seamless solutions with Peregrine AI’s powerful, real-time insights.
Key Benefits
Go Beyond Customer Expectations
Deliver real-time insights on parts, availability, and compatibility with Peregrine AI, empowering your team to respond swiftly and accurately. With the right information at their fingertips, your reps provide solutions that solve problems and exceed expectations, ensuring customer satisfaction every time.
Make Every Interaction an Opportunity
Peregrine AI goes beyond issue resolution—empowering seamless upselling. With tailored, need-based recommendations, your team can suggest relevant products at the right moment, boosting revenue and building trust with every interaction.
Cut Hold Times and Speed Up Resolutions
Stop toggling between systems or relying on outdated data. Peregrine AI integrates seamlessly into your workflow, giving reps instant access to current specs, availability, and pricing—cutting hold times, speeding up resolutions, and keeping your team focused on delivering value.
Earn Customer Confidence with Every Answer
Consistency builds trust. With Peregrine AI’s real-time updates on specs, pricing, and lead times, your reps deliver precise, reliable information every time. Be there for your customers when it matters most, time after time, with answers they can count on.
FAQs
Get Answers to Common Questions About Peregrine AI
AI can empower your customer service team to navigate more complex cases, drive better conversion rates, increase revenue, and rise your overall customer experience, ultimately improving efficiency and customer satisfaction.
AI can add velocity to your support teams, by freeing up agents for more complex issues and reducing wait times. With predictive analytics, it can identify patterns and alert agents to potential issues, resulting in proactive problem-solving and happier customers.
Peregrine is designed to integrate seamlessly with popular CRMs like Salesforce, HubSpot, and Zendesk. Integration typically involves API connections, allowing data to flow smoothly and providing sales professional with unparalleled insights to drive content and win rates.
Many AI systems are intuitive, with user-friendly dashboards and analytics tools, so training is often minimal. Training focuses more on refining workflows, teaching agents how to interact with the Peregrine AI, and managing escalations rather than extensive technical training.